About



Our Staff
Our staff is continually trained in product and procedures, and ready to service the greater Richmond and surrounding counties. Call us today and discuss your heating, air conditioning or plumbing situation and we'll show you a solution. We have a fleet of fully equipped and radio dispatch service trucks to ensure your repairs or installations are completed in a minimum amount of time, with maximum, expertise. Universal has employed the same professional staff members for 15 years, which signifies our stability as a company, but more importantly, imparts the sense of family to them and, thereby, to our customers.
Our Team's Professional Credentials
An accredited company, carrying an A+ rating with the Better Business Bureau and served in the capacity of an Advisory Board Member for many years.
- Member of Air Conditioning Contractors of America (ACCA)
- Qualifying gas fitter for the State of Virginia
- Certified for refrigerant recovery
- Member of Network of Enterprising Women
- Carries a State of Virginia "Class A" license and is certified to do business in Richmond and the surrounding counties
- Employs licensed Master and Journeymen
Philanthropy
We also believe in giving back to our community. Here are just a few ways we step up to help our neighbors: Universal is privileged to be part of Habitat for Humanity. We were the only company to donate and install the heating and air conditioning system in a recent build.
Universal has been actively involved in The Hospital Hospitality House of Richmond. The entire community is here to help, to give patients and their families "a place to call home" during their stay in Richmond. Our CEO, Laura Meade, served on the Advisory Board of Commonwealth Bank / First Community Bank, for many years. Partnered with ALTRUSA of Capital City, delivering food baskets to the elderly.
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